Privacy Policy

At The Connection Therapy, we are committed to protecting the privacy and security of our clients' personal information. This privacy policy outlines how we collect, use, store, and protect your information when you use our website and services. By using our website, you agree to the terms of this privacy policy.

1. Information We Collect
We collect personal information when you voluntarily provide it through our website, such as:

Name
Phone Number
Email Address
Message (details provided in the contact form)
We do not collect sensitive personal information unless it is directly related to your consultation or therapy.

2. How We Use Your Information
We use the information you provide to:

Book and manage your appointments.
Respond to your inquiries.
Improve our services and website.
Maintain accurate client records for up to 7 years, as required by professional and legal standards.
We do not share your personal information with third parties unless required by law or with your explicit consent.

3. Data Storage and Security
Your personal information is stored securely on protected servers. We ensure the security of your data by using passwords, firewalls, and other security measures to prevent unauthorised access.

4. Your Rights
You have the right to:

Access, update, or delete your personal information at any time.
Withdraw your consent for us to use your information.
Request that your data be erased, except where it must be retained for legal or compliance purposes.
To exercise these rights, please contact us at theconnectiontherapy@gmail.com.

5. Retention of Information
We retain your data for 7 years to comply with legal obligations and to maintain accurate therapy records. After this period, your information will be securely deleted or anonymised.

6. Cookies Policy
For information on how we use cookies on our website, please refer to our Cookies Policy.

7. Changes to This Policy
We may update this privacy policy as necessary. Any changes will be posted on this page, so please review it regularly.

8. Contact Us
If you have any questions about this privacy policy or your personal information, please contact us at theconnectiontherapy@gmail.com

Privacy policy